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GETTING STARTED

Why should I sell on Kanwhizz?

Kandeals is an Indian online marketplace with maximum reach and high page visits so; maximum number of customers can see your Product(s). We also have strong logistic partner who picks your Product(s) and deliver it to your customer(s) across India.

Who can sell on kanwhizz?

Kandeals welcomes everyone who wants to sell their Product(s) through this online marketplace platform. You just need to have following documents of your firm / company:
GST No.
Brand Trade Authorization
PAN Card No. (Firm / Personal)

How do I sell on Kanwhizz?

To sell on Kandeals, you must:
Register yourself at http://sellers.kandeals.in/reg.aspx
List your Product(s) under specific and right Product Category.
Once an order is received, pack the Product(s) according to prescribed guidelines and mark order as ‘Ready to Dispatch’.
Our logistics partner will pick up the Product(s) and deliver it to your customer.
Once an order is successfully delivered to customer, Kandeals will settle your payment within 7-10 business days based on your seller tier.

Can I offer both products and services on Kandeals?

Right now, you can only sell Product(s) on Kandeals, not any services.

Do I need to courier my products to Kandeals?

Don't worry; Kandeals Logistic Partner will do the job. You just need to pack the Product(s) and keep it ready for dispatch following a specified timeline. Our logistics partner will pick up the Product(s) and deliver it to the customer.

What are the documents required to register as a seller on Kandeals?

For registering yourself as a Kandeals seller, you need to provide following documents and information’s-
Company / Firm Goods & Service Tax Identification Number (GSTIN)
PAN Card of Proprietor for Proprietorship Firm and PAN Card of Partners and Firm for Partnership Firm.
Address and ID Proof of Proprietor / Partners
Brand Trade Authorization Letter for Kandeals
Declaration by the proprietor / partners declaring that the business account is operated by whom.
Digital Signature for Tax Invoice
Bank details of Firm / Company
Cancelled Cheque of Firm / Company
Firm Address and Phone Number

Who decides the price of the products?

Don’t worry, only you will set the price of your own Product(s).

Will I get charged for listing products on Kandeals?

Products listing are absolutely free on www.kandeals.in We does not charge anything to list your catalog online, you only pay a small marketplace commission for what you sell.

Who takes care of the delivery of my products?

Don’t take a stress, our logistics partner will pick up the Product(s) and deliver it to your customer. All you have to do is pack it and get it ready for dispatch.

How and when will I get paid?

Kandeals sellers will be getting their payment directly in their bank account through NEFT or RTGS transactions. We will settle payments within 7-10 business days based on your seller tier.

When can I start selling?

As soon as you complete your seller registration formalities, Kandeals verified your documents and approve your account. Once it is done, you can immediately start your product(s) listing and start selling on Kandeals.

PRICING AND PAYMENTS

Who decides the price of the product?

Only you will decide and fix the selling price of your own Product(s).

What are the fees charged?

To calculate Net Seller Payable (NSP), following deductions are made from the ordered product(s) value-
Kandeals Marketplace Commission: It is a percentage of the ordered product(s) value and it is different for different product category / sub category.
Product Delivery Charges: It is calculated on the basis of the invoiced product(s) dead or volumetric weight (whichever is higher) and distance of shipping location from the product(s) pickup point. This amount shall be transferred to the logistic partner by Kandeals.
Payment Collection Fee: Since customer pays the amount online so this amount is transferred to Payment Gateway Service Provider. This is a small amount which will be calculated on the total invoice value.
Goods and Service Tax, applicable on all of the above components.

How many listings are required to start selling?

To start selling, at least 1 product should be listed or 1 product should be active from your total listed product(s).

LISTINGS AND CATALOG

What is listing?

Kandeals product listing is the product page for each of the items you sell on Kandeals. It is made up of the information you enter when you list your product(s) by filling product information’s like Product Image, Product Description / Attributes, Product Dimensions, Product Weight and Product Selling Price. Once the Product listing is done, you decide and make the product(s) active / inactive on the portal. Product(s) listing support your customer to make an informed buying decision. Your sale highly depends on right product listing.

How do I list my products on Kandeals?

Kandeals website has a user friendly step-by-step process for listing your product(s). First you choose the most suitable product category and sub-category matching your product and after that you feed important information’s related to that particular product. Information’s shall include Product Image, Product Description / Attributes, Product Dimensions, Product Weight, Product Colour and Product Selling Price.

Can I get help for development of catalog (product images, description, etc.)?

Yes Kandeals will support you in every stage of business. Whenever you feel required, we will connect you with the industry professionals who will support you in development of a good product catalogue. These professionals may also help you to get high resolution product(s) images and beautiful product(s) content and that too in an unbeatable prices. A good catalogue gives your customers a better understanding about your product(s) and helps in product(s) sales boost.

How do I price my products?

When it is matter of online sales, deciding how to price a product is very crucial. This may be a big reason of success and failure for your business. Price the product too high and no one will buy, keep the price too low and you'll struggle selling product(s) or even lose money. When pricing product(s) on Kandeals, please do calculate the applicable Kandeals Marketplace Commission, Delivery Charges, Collection Fee and applicable Taxes then add a suitable margin to arrive at the right Selling Price (SP) of that particular product.

Will I get charged for listing products on Kandeals?

All product(s) which you list by yourself through your seller account, is absolutely free on Kandeals and it will always be. Kandeals will never charge anything to list your catalogue online. In case you seek support of external industry professionals for an improved and updated product catalogue, then that service is chargeable.

ORDER MANAGEMENT AND SHIPPING

Who takes care of the delivery of my products?

Don't worry; Kandeals Logistic Partner will do the job. You just need to pack the Product(s) and keep it ready for dispatch following a specified timeline. Our logistics partner will pick up the Product(s) and deliver it to the customer.

What should I do if my area is not serviceable by Kandeals?

Need to check whether we have this process or not?

How do I manage my orders on Kandeals?

Through Kandeals Seller Dashboard, we have made it very easy for you to manage your orders. Whenever any customer places an order, it is reflected immediately in dashboard. Now you need to-
Generate Invoice through seller panel.
Pack and seal the ordered product(s) according to the Kandeals guidelines.
Fill the required information’s in Pack Generated section. This will alert our Logistics partner to pick the Product(s) from you Generate invoice through.
Handover the parcel to our logistic partner within the time frame promised by you during your registration process in Kandeals and inform us through the Handover Section of seller panel.
Relax, your product(s) shall be delivered to your customer and payments shall be processed in defined time frame.

Does Kandeals provide packaging material?

Kandeals have a strong knowhow of quality vendors who deals in best packaging materials required in online business. We can thus connect you to those vendors so that you can purchase best quality packaging materials according to your specific need and budget. These quality packaging materials ensures that your product(s) is safely delivered to your customers.

RETURNS AND SELLER PROTECTION

Would I get compensation if the customer has returned damaged products?

Keeping portals pre-defined terms and conditions in mind, you can raise a claim request. Depending on the case and product(s) category, and subject to availability of valid and acceptable proof that you handed over an authentic, new, undamaged and nicely packed and sealed product (as per the Kandeals guidelines) to our logistic partner to ship, your claim shall be processed and you will be given a full or partial refund.

Would I get compensation if the goods are damaged or lost in transit?

Yes. When your Product(s) are damaged in transit, you can raise a claim for refund. The percentage of the refund amount shall highly depend on the scenario of the broken and / or damaged product(s).